Shipping and return policy
What is the total delivery time for my order?
All orders are processed within 2-3 business days. For large parcels, processing time may extend up to
4 days. Orders are not processed during holidays or weekends.
The estimated delivery time for your order depends on the shipping method you choose during paying off.
Below are the shipping charges and delivery speed for domestic deliveries:
Delay may occur during peak season.
What sites do you deliver to?
We ship all orders to anywhere
How can I check the status of my order?
You will receive email notifications from time to time. You can also track the status of your order on our website
What should I do if the tracking number I receive is not working?
We guarantee that our delivery alerts help you stay on top of orders. If the tracking number does not work, we
We recommend that you try to track with the order number. Alternatively, you can contact our customer service
What do I do if I have not received my order?
If you do not receive your order in the estimated time, it may mean that your order is delayed or lost.
You can contact our support team for the exact location of your order.
How can I return the item?
Simple item return. Log in to the dispute management portal on our shopping site, and mark the dispute
As a return and upload a picture of the item you wish to return. You can also choose from different
return options. Once we receive your order, our delivery agent will pick up your package.